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Customer expectations – how have they changed?
It’s no secret that customer expectations have changed over the years. In the age of modern technology, we want things now and we hate to be left wa ...
6 ways your business can save the planet
The news is full of discussions on global warming and what we can do as individuals to help save the planet. But what can businesses do to improve the ...
Minimum Wage increase – Is it doom and gloom for businesses?
In April, the National Minimum Wage is set to increase by 6.2%, an amount which is 4 times the amount of inflation. This will increase the average ful ...
4 Ways to Make Customers Fall in Love with Your Business
The most important thing for most small businesses is their customers. Making them fall in love with your business is what encourages loyalty and posi ...
“Customer Service is Essential” – Interview with a PA
We know that customer service is vital to every business, that’s why it’s heavily ingrained in our company culture. Our PA’s are an inte ...
Telephone answering for the property industry
Missed calls mean missed business in the property sector, with a telephone answering service, you have peace of mind knowing that your calls are taken ...
