Business Communication – Lessons from Lockdown
As a month and a half of lockdown approaches in the UK, we take a look back, and forward on…
AllDayPA Blog
Keep up to date with all the latest news, trends and
discussions in the world of business and customer service.
Customer expectations – how have they changed?
It’s no secret that customer expectations have changed over the years. In the age of modern technology, we want things…
6 ways your business can save the planet
The news is full of discussions on global warming and what we can do as individuals to help save the…
Minimum Wage increase – Is it doom and gloom for businesses?
In April, the National Minimum Wage is set to increase by 6.2%, an amount which is 4 times the amount…
4 Ways to Make Customers Fall in Love with Your Business
The most important thing for most small businesses is their customers. Making them fall in love with your business is…
“Customer Service is Essential” – Interview with a PA
We know that customer service is vital to every business, that’s why it’s heavily ingrained in our company culture. Our…
Telephone answering for the property industry
Missed calls mean missed business in the property sector, with a telephone answering service, you have peace of mind knowing…
Recruitment – increasing efficiency with a telephone answering service
As a recruiter, you’re constantly wading your way through CV’s, new client requests and scheduling interviews. On top of that,…
Rude customers – How to deal with them and deliver great service!
If you work in an industry that means you encounter customers on the daily, you’ve most likely dealt with ‘rude…
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