• November 30 | Author: alldayPA

    What to Outsource in Business: A Guide to Becoming More Efficient

    What is outsourcing, and how can it help your business? Outsourcing is a business practice […]

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  • November 30 | Author: alldayPA

    What is Omnichannel Customer Experience?

    In today’s world, customers expect more from their customer service experience than ever before, and […]

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  • November 30 | Author: alldayPA

    What Can I Automate in My Business?

    As technology continues to develop, so do strategies and techniques for businesses, many of which can […]

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  • November 19 | Author: alldayPA

    Which Cities Are the Closest to Becoming Net Zero?

    Right now, becoming net zero is a hot topic, so our data experts have taken a look at which cities are the closest to becoming net zero - learn more here!

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  • November 2 | Author: alldayPA

    Customer service tips for Black Friday & the Holiday Season

    If your business is targeting a slice of high revenue on Black Friday, it's easy to focus on getting your marketing messages out without consideration for customer experience. 

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  • October 28 | Author: alldayPA

    The 15 Point Checklist on How to Handle Difficult Callers

    Working in customer service is extremely rewarding – helping customers to get the information, service, […]

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  • October 28 | Author: alldayPA

    How to Answer a Business Call Professionally

    One of the many common questions that small businesses have is “how do I answer […]

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  • October 14 | Author: alldayPA

    Manchester is Leading the Way for Business Growth in the North West, According to our Data Experts

    Here at alldayPA, we’re passionate about helping businesses of all sizes, including small businesses, across […]

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  • September 13 | Author: alldayPA

    The Best Cities in the UK for Customer Service Team Leaders to Work In

    In 2019, Microsoft found that 90% of more than 5,000 respondents in their Global State of […]

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  • August 11 | Author: alldayPA

    The Northern Powerhouse shows the way when it comes to business startups

    When the COVID-19 pandemic hit, back in 2020, many people were faced with furlough and, as […]

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