Keep up to date with all the latest news, trends and discussions in the world of business and customer service.
AllDayPA Blog
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Which business sectors benefit from call handling?
November 10 | Author: Gareth JefferyMaking the right decision for your business can be difficult – especially when it comes […]
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What are the benefits of a call handling service?
October 5 | Author: Gareth JefferyWhen it comes to many business operations and administrative tasks, there is an age old […]
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What is call handling?
September 5 | Author: Gareth JefferyIf you’re not directly involved with handling customer communications within your organisation, it can be […]
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How to improve employee wellbeing
August 14 | Author: Gareth JefferyIn the workplace, it’s easy to focus heavily on things like revenue and performance and […]
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How to build customer loyalty
August 1 | Author: Gareth JefferyIn a world where businesses can rise or fall on the back of consumer opinion, […]
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Why is employee wellbeing important?
July 20 | Author: Gareth JefferyEmployee wellbeing focuses on all aspects of health within the workplace. Staff need to feel […]
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How to measure customer loyalty
July 13 | Author: Gareth JefferyLoyal customers are an integral part of your business. They drive sales, give you the […]
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What is Employee Wellbeing?
July 3 | Author: Gareth JefferyDue to changes in the work landscape, understanding and monitoring employee wellbeing is more important […]
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What is customer loyalty?
June 26 | Author: Gareth JefferyCustomer loyalty describes the reciprocal relationship you share with your customers. Strong brand loyalty encourages […]
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Why is business process outsourcing important?
May 12 | Author: Gareth JefferyIf you’ve never considered it before, business process outsourcing (BPO) might seem complicated. However, it […]