Most recent articles
Customer expectations – how have they changed?
It’s no secret that customer expectations have changed over the years. In the ...
6 ways your business can save the planet
The news is full of discussions on global warming and what we can do as individu ...
Minimum Wage increase – Is it doom and gloom for businesses?
In April, the National Minimum Wage is set to increase by 6.2%, an amount which ...
4 Ways to Make Customers Fall in Love with Your Business
The most important thing for most small businesses is their customers. Making th ...
“Customer Service is Essential” – Interview with a PA
We know that customer service is vital to every business, that’s why it ...
Telephone answering for the property industry
Missed calls mean missed business in the property sector, with a telephone answe ...
