At alldayPA we believe in 3 things above everything else. We believe in small businesses, we believe in real people, and we believe in fantastic customer service.
Since being founded in 1999, these core values have guided us to become the UK’s leading telephone answering provider. For over 17 years, we’ve been the secret behind the success of thousands of UK businesses, from local tradesmen to blue chip companies and household names.
As we move forward, we will continue to be driven by these values, ensuring that our clients will always have a team of real, dedicated and friendly PAs to answer their calls.
Our business is built on real, human interaction. Making sure those interactions go smoothly for each of our clients takes a lot of organisation.
We’ve invested heavily in our infrastructure, and have 3 contact centres, all on different power grids to ensure that your service is never affected, even by power cuts.
In addition to this, our in-house IT team have implemented over £15M of technology into our contact centres to put us at the forefront of the telephone answering industry.
All of this, combined with recent additions such as Live Chat management software means that today we can offer you a more reliable, flexible, and fully rounded service than ever before.
Reuben founded alldayPA in 1999 and has led the company over the last 19 years. Recognised as one of the UK’s leading entrepreneurs, Reuben understands what it takes to start a successful business. Find out more
Since day one Ken has served as CFO for alldayPA. With previous roles as both an accountant and managing director, Ken’s business acumen is second to none, and he has been at Reuben’s right-hand side at every step of the journey.
Mark joined alldayPA after an extensive career in telecoms at Unitel One Source and brings with him a wealth of technical knowledge in the sector. Mark has overseen sweeping changes to ensure alldayPA will stay at the forefront of our industry for many years to come.
As Call Centre Manager, Vickie makes sure everything is running smoothly when it comes to answering the calls. With over 5 years at alldayPA she understand the ins and outs of call answering better than anyone.
Prior to returning to his role as Head of Customer Service at alldayPA, Gareth worked for both the AA and British Gas where he learned many of the industry leading customer service methods he has implemented at alldayPA.
As Head of Training, Cheryl makes sure that every PA answering calls is ready to provide the great service you'd expect from alldayPA. From training new team members to the ongoing specialist training every PA receives, Cheryl keeps us all on top of our game.
Reuben Singh, Founder of alldayPA on Telephone Answering Services
Hear one of our PAs talk about life at alldayPA.
Vickie Noone, Call Centre Supervisor at alldayPA on Customer Service
Find out the kind of training our PAs go through.
Superstar PA Gail talks about the wide range of businesses that use us.
Find out a bit more about the Virtual Office and its features.