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Gareth Jeffery
As Head of Customer Services, Gareth has over 25 years of experience in the call centre industry, Gareth is an expert in improving customer journey & customer service satisfaction. Hobbies include all things horticultural-related.AllDayPA Blog
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The Ultimate Guide to Saving Your Business Mone...
June 5 | Author: Gareth JefferyFor business owners in 2024, understanding how to smartly save your business money is not […]
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The Complete Guide to GDPR and Outsourcing in t...
May 20 | Author: Gareth JefferyData breaches are not just potential threats but real occurrences, understanding and complying with the […]
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Call Centre In-House vs Outsourcing: Which is B...
May 6 | Author: Gareth JefferyCall centres are a major part of modern businesses, serving as places for customer interactions. […]
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9 Small Business Trends to Watch Out for in 2024
April 24 | Author: Gareth JefferySmall businesses are changing to meet new challenges in commerce. As we move into 2024, […]
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How to Avoid Burnout as a Business Owner
April 10 | Author: Gareth JefferyAs a business owner, success is often followed by many challenges, including large workloads and […]
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Which business sectors benefit from call handling?
November 10 | Author: Gareth JefferyMaking the right decision for your business can be difficult – especially when it comes […]
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What are the benefits of a call handling service?
October 5 | Author: Gareth JefferyWhen it comes to many business operations and administrative tasks, there is an age old […]
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What is Call Handling?
September 5 | Author: Gareth JefferyEfficient communication is required for success, you might be wondering, what is call handling? This […]