AllDayPA Blog

• How does business process outsourcing work?

  March 14 | Author: Gareth Jeffery

  Business process outsourcing (BPO) can be a useful tool to help streamline your business operations […]

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• What are customer service skills?

  March 6 | Author: Gareth Jeffery

  Customer service might not be everyone’s cup of tea, but it is an essential part […]

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• What is BPO?

  February 16 | Author: Gareth Jeffery

  Many businesses rely on outsourcing. Often, this simply involves allocating specific tasks to external service […]

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• What is the purpose of customer service?

  February 16 | Author: Gareth Jeffery

  Running a successful business is in large part about providing the right products or services […]

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• Why live chat is important

  January 5 | Author: Gareth Jeffery

  Strong customer service is the backbone of any business, and in an increasingly digital world, […]

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• Are live chats safe?

  January 5 | Author: Gareth Jeffery

  Often provided as part of a broader customer support package, a live chat function on […]

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• Young-trepreneurs : How young people are turnin...

  November 28 | Author: Gareth Jeffery

  There’s more opportunity than ever before for younger generations to kickstart their careers, turning their […]

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• How to get the most out of live chat

  November 15 | Author: Gareth Jeffery

  Integrating live chat for your business might sound daunting, whether you’re a technical whizz or […]

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• Is live chat right for my business website?

  November 15 | Author: Gareth Jeffery

  Making decisions about your customer service support package is an integral part of running a […]

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