Gareth Jeffery
As Head of Customer Services, Gareth has over 25 years of experience in the call centre industry, Gareth is an expert in improving customer journey & customer service satisfaction. Hobbies include all things horticultural-related.AllDayPA Blog
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Is live chat right for my business website?
November 15 | Author: Gareth JefferyMaking decisions about your customer service support package is an integral part of running a […]
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What is live chat?
October 25 | Author: Gareth JefferyLive chat is often cited as one of the essential parts of a customer service […]
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What are the benefits of live chat?
October 25 | Author: Gareth JefferyLive chat customer support is an investment into the user experience of consumers engaging with […]
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8 Effective Ways for Securing Investment for Yo...
September 27 | Author: Gareth JefferyLooking to secure lucrative investment streams for your business? Then you’ve come to the right […]
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12 Ways of Maintaining Good Customer Communication
July 27 | Author: Gareth JefferyNo matter how good your website is, even if it drives leads and sales, without […]
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What Is a Virtual Phone System, and How Does It...
July 22 | Author: Gareth JefferyIn the digital, technology-reliant modern world, everything seems to be going ‘virtual’. From virtual reality […]
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15 Reasons Why Social Media Isn’t Working for Y...
July 19 | Author: Gareth JefferySocial media is an extremely effective platform. Used properly, social media is a tool for […]
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What is good customer service, and how should y...
July 12 | Author: Gareth JefferyPositive customer service is critical to any business intending to grow. Getting yours spot on […]
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The Best Ways to Raise Finance for Business
June 30 | Author: Gareth JefferyWhether we like it or not, raising finance for business is one of the most essential aspects […]