Gareth Jeffery

Gareth Jeffery

As Head of Customer Services, Gareth has over 25 years of experience in the call centre industry, Gareth is an expert in improving customer journey & customer service satisfaction. Hobbies include all things horticultural-related.

AllDayPA Blog

  • Is live chat right for my business website?

    November 15 | Author: Gareth Jeffery

    Making decisions about your customer service support package is an integral part of running a […]

  • What is live chat?

    October 25 | Author: Gareth Jeffery

    Live chat is often cited as one of the essential parts of a customer service […]

  • What are the benefits of live chat?

    October 25 | Author: Gareth Jeffery

    Live chat customer support is an investment into the user experience of consumers engaging with […]

  • 8 Effective Ways for Securing Investment for Yo...

    September 27 | Author: Gareth Jeffery

    Looking to secure lucrative investment streams for your business? Then you’ve come to the right […]

  • 12 Ways of Maintaining Good Customer Communication

    July 27 | Author: Gareth Jeffery

    No matter how good your website is, even if it drives leads and sales, without […]

  • What Is a Virtual Phone System, and How Does It...

    July 22 | Author: Gareth Jeffery

    In the digital, technology-reliant modern world, everything seems to be going ‘virtual’. From virtual reality […]

  • 15 Reasons Why Social Media Isn’t Working for Y...

    July 19 | Author: Gareth Jeffery

    Social media is an extremely effective platform. Used properly, social media is a tool for […]

  • What is good customer service, and how should y...

    July 12 | Author: Gareth Jeffery

    Positive customer service is critical to any business intending to grow. Getting yours spot on […]

  • The Best Ways to Raise Finance for Business

    June 30 | Author: Gareth Jeffery

    Whether we like it or not, raising finance for business is one of the most essential aspects […]