Telephone answering
And so much more.
From telephone answering to fully managed communication support, our services scale
with your business, so you can choose the level of support that’s right for you.
Scale your business effortlessly
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Our service package options
Telephone
Answering
24/7 call answering with message taking and call forwarding. Never miss a customer call.
- Pay per call/per minute, you choose
- Calls answered by a real person
- Messages captured & sent instantly
- Instant SMS & email alerts
- Never miss and enquiry or lead
- No interruption to your working day
Virtual
Receptionist
Calls and emails handled with screening and transfers. Acting as your brand’s first point of contact.
- Calls & email enquiries managed
- Call screening, qualification & triaging
- Live call transfers to you or your team
- Customer enquiries & bookings
- Route calls to the right person or department
- A seamless extension of your business
All communication
Support
Omnichannel support for calls and enquiries. Your virtual front desk team, people you’d hire in-house..
- Calls, email enquiries, live chat & social media
- Customer enquiries & bookings managed
- Support aligned with your processes
- All communications managed in one place
- End-to-end handling of inbound enquiries
- Scalable support for growing or busy teams