Customer Service Outsourcing For Business Owners
Business owner with many hats to wear? Free up head space and give yourself the time to focus on growing and dealing with things on your own terms.
Running a business often means being run ragged.
You’ve got a hundred things to take care of and never enough hours in the day, especially if you’re trying to grow your business. Unfortunately, just answering the phone takes up lots of your valuable time; and missing calls can cost potential customers and therefore money.
That’s when alldayPA is a great option, because we make sure your business never misses a call or message again. We can also tailor a package to meet your exact needs: from dealing only with overflow calls to providing a complete Virtual PA service.
Find out more about our packages below. And if you’d like a bespoke quote, just give us a call on 0345 056 8888.
telephone answering
Our operators are here to answer your calls and take messages 24/7. You can also get us to answer every call, or simply those you’re too busy to take. When you choose this affordable option, not only are you saving time and money, you can expect:
- Calls answered in your name, normally within three rings
- Calls handled 24/7 by friendly, professional staff
- Names, numbers and messages passed on to you promptly
- 100% UK based staff – and no recorded messages or menus
virtual receptionist
When you want a little more support, our Virtual Receptionist service offers you the benefits of call screening, as well as call transfers to exactly the right member of staff. Where no-one is available to talk, you’ll receive an immediate message by email. You can also expect:
- Calls answered in your name, normally within three rings
- 24/7 service, so customers can always get a message through
- Instant emails detailing names, numbers and messages
- 100% UK based staff – and no recorded messages or menus
outsourced call centre
Efficient call centre management demands the right technology and the right people. We have plenty of both, enabling us to deliver reliable, end-to-end call handling.
Just as importantly, our Outsourced Call Centre option removes a host of time-consuming issues such as training and recruitment from your workload. You can also expect to benefit from:
- Staff training in the use of custom scripts
- Diary Management and engineer call-outs
- Order, complaint and returns processing
- Calls handled 24/7 by friendly, professional staff
- Live Chat and Social Media Management
314 calls
answered, on average, every month by our virtual receptionist service for clients like Sean, saving him 73.8 hours.
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Contact the team…
If you’re ready to take the next step, call us now on 0345 056 8888 or complete the form below to get started.