How can a diary management service benefit your business?

When you’re a business owner, or even if you’re just a regular joe hitting the 9 to 5, you’ve probably got enough on your plate without having to worry about the whole boring administrative side of running a business.

Tax returns, buying stationery, hoovering the office – these are all just boring tasks that get in the way of doing the thing that actually makes you money.

Unfortunately, I’ve not written this blog to tell you we’ve invented a stationery buying hoover-bot that can also do your tax returns.

However, we do have a little service up our sleeves that can at least take some of the administrative heartache out of your daily duties. It’s called a diary management service.

So come on guys – let’s take a look and find out what it’s all about.

What is a diary management service?

A diary management service is provided by a call answering provider.

They will take your incoming calls, and if the caller wants to book an appointment with you, the call answering service will access your diary directly and book in the appointment.

How does it work?

When you sign up with a call answering service they’ll give you a new phone number to divert your calls to.

Once the divert is set up all of your calls will go through to the call answering service, and they will either take a message or transfer the call to the relevant person in your business.

When you use a call answering firm to provide a diary management service, they will also ask the caller when they would like an appointment, and providing there is space available, book the appointment in for them.

The call answering service will seamlessly integrate with your diaries so any new appointments are shown in real time to prevent any issues with double bookings or people missing appointments.

Sectors that can benefit from diary management.

Diary management services have a broad range of application in business. Here are some of the most common sectors that use this service.

Property Appointment Booking

Whether you’re an estate agent or a private landlord, a diary management service can help you keep your diary up to date with viewings. It also means that potential tenants can still book viewings even if you’re out of the office for the majority of the day.

Consultant Appointment Booking

If there’s one profession that takes more meetings than any other it’s probably consultancy. Whether its checking in with existing clients or meeting people to potentially win new business, a diary management service can help things run smoothly in your consultancy.

Medical Diary Management

Patients like to be able to book appointments with doctors at a time convenient to them. Instead of keeping your reception open late into the evening, outsource the job to a diary management service and make it easy for your patients to get appointments as and when they need them.

Restaurant Table Booking

You might not have realised it, but when someone books in to your restaurant they’re basically booking an appointment with you. You can use a diary management service to help keep your restaurant full by taking bookings even during the day before your restaurant opens.

Get Your Appointment Booking Service

If you’re interested in a diary management service for your business, we can help. Simply enquire about our outsourced call centres services today.