How to have a work-life balance over Christmas

With the festive period fast approaching, many businesses just like yours are working hard to have everything in place for this busy Christmas season!

But, that doesn’t mean you don’t get to enjoy Christmas. Our range of services lift the pressure off your business and help you make the most of the precious time with friends and family! We offer:

With our business telephone answering service, we offer 24/7 cover as standard, giving you peace of mind that your phone lines are always covered. You decide which calls we answer, whether it’s all of your calls or just the ones you can’t get to. 

For over 19 years we have been providing the UK’s biggest brands and most respected organisations with outsourced call centre services. When you outsource customer service to alldayPA, we provide a bespoke solution that is tailored to the needs of your business.

Live chat has the highest consumer satisfaction rate at 92%! Setting up our Live Chat couldn’t be simpler – you just drop a small piece of code into your website. Once this is set up, our PA’s will manage any Live Chats that come through. When the chat is complete you’ll get a full transcript along with a name and an email address from the web visitor. It’s that simple!

With a Virtual Receptionist, you provide the best experience for your customers. We answer calls in your business name, just like you would in your office, and transfer them to you or your team wherever you are. If no one is available, the PA will take a message and send it to you in real-time.

Whether it’s covering holidays or letting your staff enjoy the Christmas party, alldayPA can offer cover on an ad hoc basis so that we’re there exactly when you need us. You and your staff are able to make the most of the holidays, whilst your customers won’t notice any difference, they’ll receive the same customer service as they would any time of year!