Keep up to date with all the latest news, trends and discussions in the world of business and customer service.
AllDayPA Blog
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How to answer phone calls effectively in 7 steps
April 14 | Author: Gareth JefferyThe experience you give to your customers over the phone can make or break your […]
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Inbound vs. Outbound Call Centres: What’s the D...
April 14 | Author: Gareth JefferyAre you stuck between hiring an inbound or an outbound call centre? It’s a choice […]
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How to Divert Phone Calls from a Landline to a ...
March 31 | Author: Gareth JefferyAre you looking for ways to transfer calls quickly? Do you want an optimised system […]
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What Is a Virtual Receptionist, and Why Does Yo...
March 31 | Author: Gareth JefferyThe very first contact a customer is likely to have with your business is via […]
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What Is The Purpose Of Corporate Social Respons...
March 31 | Author: Gareth JefferyAs a business leader operating in the modern world, it is crucial that running a […]
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The Best Phone Systems for Small Businesses
March 29 | Author: Gareth JefferyThe digital age has played a huge role in how modern businesses communicate. The rapid […]
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The Top 6 Benefits of a Virtual Office
March 29 | Author: Gareth JefferyAre you looking at growing your business in the most efficient and low-cost way? Using a […]
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What Is a Virtual Office and What Can It Do for...
March 29 | Author: Gareth JefferyThe very first contact a customer is likely to have with your business is via […]
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Wellbeing in the Workplace: Our Latest Findings...
March 14 | Author: Gareth JefferyWhilst many companies are promoting mental wellbeing and are introducing measures that provide greater flexibility […]
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Moneypenny vs AllDayPA: The Reasons Why You Sho...
February 8 | Author: Gareth JefferyWhen you’re looking to outsource your customer service, it’s hard to know which company to trust […]